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Frequently Asked Questions (and Answers!)

FAQ

Orders

What is your return policy?

Can you grind my beans for me?

What roasts do you offer?

Subscriptions

How do I edit credit card information for my subscription?

If I have a subscription will I receive the same farmer's coffee each month?

Can I pause my subscription order?

How do I cancel my subscription?

How do I edit my billing and/or shipping address(es) for my subscription?

Payments

What types of payment do you accept?

Do you accept Paypal?

Shipping

Is the coffee I ordered freshly-roasted?

How much does shipping cost?

Can I track my order?

What shipping carriers do you use?

How long will it take my order to arrive?

Do you ship overseas?

Coffee

OK, so how do I brew the perfect cup of Farmers First Coffee?

Is your coffee fair trade?

Is your coffee organic?

I have allergies: are there any flavors or additives in your coffee?

Do you offer decaf coffee?

Do you offer K-cups? Coffee pods? I have one of those Keurig/Nespresso dispensers so I can't buy your coffee.

Wholesale

How can I carry your coffee at my business?

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